People in the US: tell us about your difficult consumer experiences

Polls show US consumers are angry and we'd like to understand more about the reasons why. Perhaps you have spent hours trying to replace a shoddy product, get a refund, or just force a company to fulfil a contract or promise? Or did you hit a customer service dead-end or get caught in an endless runaround, especially when it comes to something essential for day-to-day living?

We would like to hear about your experience and it would be helpful if you could include specifics such as dates and dollar amounts. A Guardian reporter may get in touch for more information. You can your experience using this form.

Please your story if you are 18 or over, anonymously if you wish. For more information please see our terms of service and. Your responses, which can be anonymous, are secure as the form is encrypted and only the Guardian has access to your contributions.

We will only use the data you provide us for the purpose of the feature and we will delete any personal data when we no longer require it for this purpose. For alternative ways to get in touch securely please see our tips guide. Where do you live?

Tell us a bit about yourself (e. Optional Tell us about your experience of a company battle or complaint Please include as much detail as possible such as dates and dollar amounts Please include as much detail as possible such as dates and dollar amounts If you are happy to, please upload a photo of yourself here Optional Please note, the maximum file size is 5. Your contact details are helpful so we can contact you for more information.

They will only be seen information. They will only be seen people's names please ask them first. _**If you're having trouble using the form click here.

Read terms of service here and here. **_ We hope you appreciated this article. Before you close this tab, we want to ask if you could support the Guardian at this dangerous time for journalism in the US.

**For the next several days only, we are offering 50% off our most impactful monthly support option. ** According to a leading global watchdog, American democracy is now more imperiled than at any point since the 1960s, marked, driven investigations, politicized regulation, frivolous lawsuits and, for public media, catastrophic funding cuts. Meanwhile, organizations that are supposed to be independent like the FBI and the FCC, our radio and television regulator, have also been targeting press freedom under Trump-aligned leadership, with the FBI raiding a reporter's home and the FCC threatening ABC's TV licenses after Jimmy Kimmel made a joke about Melania Trump.

The response from some ultra-wealthy and corporate media owners, keen to appease the president, has been chilling: CBS News has been taken over; CNN is poised to be taken over; Jeff Bezos has continued to impose cuts and editorial interventions at the Washington Post; and multiple outlets have settled multimillion-dollar lawsuits from the administration to protect their business interests. Democracy is best served a determined few news organizations to ensure the full truth still reaches the public. Owned neither administration with uncompromising moral and factual clarity, and to keeping trustworthy journalism paywall-free for the world.

**Despite the risks of maintaining our fierce independence, what sustains us, and fills us with deep gratitude, is the unwavering support we've seen from readers. It is no exaggeration to say that we are here because of you: a majority of our funding comes directly from people like you responding to messages like this. Your support not only powers our work, but more importantly, it safeguards the financial independence that underpins our editorial freedom and courage.

****But if you are able, please support us today. All gifts are gratefully received, but for the next several days only, we are offering a rare 50% discount for six months off our most impactful monthly support option. (Among the great benefits you get in return: you'll see far fewer annoying fundraising messages like this.

) It takes just 37 seconds to set up. Thank you for considering. ** * Unlimited access to the premium Guardian app * Regular dispatches from the newsroom to see the impact of your support * Unlimited access to Feast, the Guardian recipe app

Leave a Comment

Your email address will not be published. Required fields are marked *